Dogtra collects information that you submit on iQ Pet’s website. When you register a product on the website, we record personal information such as your name, address, phone number, and/or email address in addition to product-related information. When you purchase a product on our website, Dogtra also records your credit card and other payment related information.
Cookies, Clear GIFs, and Usage Data
Like many websites, Dogtra tracks use of iQ Pet’s website to analyze usage patterns and improve service. Cookies and clear GIFS, among other methods, may be used to track website activity. A cookie is a small text file that is stored on a user’s computer for record keeping purposes. Through cookies, Dogtra may automatically collect information about your activity related to our website, such as web pages visited, links clicked, searches conducted, and how you first visited our website (i.e. by clicking on an advertisement or search result).
If you purchase or register a product on iQ Pet’s website, we may also record your purchase or registration information in the cookie file on your computer. For security purposes, we encrypt login information, passwords, and other purchase or registration-related information that is stored in such cookies. Dogtra may allow third-party providers to serve cookies from our website to allow them to assist us in various activities, such as analysis and research on the effectiveness of the website, content, and advertising.
You may delete or decline cookies by changing your browser settings. Instructions for deleting or declining cookies usually may be found by clicking “Help” in the toolbar of your browser and searching for relevant instructions. If you do so, some of the features of iQ Pet’s website may not function properly.
Clear GIFs, also called web beacons, tags, and other names, are small graphic images placed on a web page, web-based document, or in an email message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document, or email message. Dogtra may use clear GIFs to read and place cookies or to capture statistical usage information for our website. We may correlate this information to a user to personalize their experience and for statistical analysis of user experiences on our website. We do not use clear GIFs to collect personal information about you.
Dogtra also may maintain log files that contain IP addresses. In general, we use log files to monitor traffic on our website, to troubleshoot technical problems, or to analyze aggregate information about website usage.
Use of Information
Your information may be shared with Dogtra service providers who assist in managing our website usage and data, who process your product orders, or who perform other business functions on our behalf. These service providers have access to your information only for the limited purpose of providing such services. We may also disclose your information to our affiliates; in response to a governmental request, court order, or when otherwise required by law; and to enforce our policies, protect our or other’s rights, or as evidence in litigation in which we are involved. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer your information to the other company.
If you submit information while purchasing or registering an iQ Pet product, you may contact us at any time to modify the information you provided. You may unsubscribe from any emails using the link provided in the email. If you request that your information be deleted, we may still maintain information about any transactions in which you participated.
Dogtra employs reasonable security measures to prevent or reduce the risk of disclosure of your personal information. Sensitive personal information, such as credit card numbers, is encrypted with Secure Socket Layer (SSL) technology. While Dogtra strives to ensure the security of your personal information, no security measures are perfect or impenetrable. To protect the confidentiality of your personal information, please keep your password confidential and do not disclose it to any other person.
Children’s Online Privacy
Dogtra does not knowingly collect or solicit personal information from anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without the parent or guardian’s consent, please contact us as provided below. If Dogtra becomes aware that a child under 13 has provided us with personal information, we will delete such information.
Last Updated: November 3, 2014